gb996's Privacy Policy & Data Protection
Detailed policies on the collection, storage, and use of your personal information on the gb996 platform — with full transparency and SSL encryption guaranteed.
1 Introduction & Scope of Application
gb996 (hereinafter referred to as "we", "our", or "the Platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
This Policy applies to the gb996 website, mobile interface, and all associated services. By using our Platform, you consent to all the terms of this Policy.
If you disagree with any part of this Policy, please refrain from using our Platform and contact our support team for any questions.
2 Information We Collect
gb996 needs to collect certain personal information to provide services, verify accounts, and process financial transactions. We collect only the information that is genuinely necessary to deliver our services.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number (where applicable)
- Current address
Contact Information
- Email address
- Mobile number
- Account username
- Preferred language
Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address & device identifier
- Browser type and version
- Login time and location
- Cookie and session data
Gaming Activity Information
- Game play history and betting records
- Bonus and promotion usage details
- VIP points and rewards ledger
- Total duration of gaming sessions
3 Purpose of Data Use
gb996 uses collected information only for the specific purposes listed below. We never use your information for unrelated purposes.
| Purpose of Use | Legal Basis | Applicable Data |
|---|---|---|
| Account creation and management | Contract performance | Identity and contact information |
| Financial transaction processing | Contract performance | Financial and identity information |
| Age and identity verification | Legal obligation | Identity documents |
| Fraud prevention and security | Legitimate interest | Technical and financial information |
| Customer care and support | Contract performance | Contact and gaming information |
| Responsible gaming monitoring | Legal obligation and legitimate interest | Gaming activity information |
| Service improvement and analytics | Legitimate interest | Technical and gaming information |
| Promotional communications (subject to consent) | Consent | Contact information |
We never sell or rent your personal information to third-party advertisers.
4 Data Sharing & Third Parties
In specific and limited circumstances, gb996 may share your information with trusted third parties. In each case, only the necessary information is shared, and the relevant party is required to comply with our privacy standards.
Payment Processors
bKash, Nagad, Rocket, and bank transfer service providers receive the information needed to complete transactions. These organisations follow their own privacy policies.
Game Software Providers
Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive technical information for game operation — but not personal identity information.
Verification Services
Trusted KYC (Know Your Customer) service providers process certain identity information to verify identity and age.
Legal Authorities
In the case of a court order or legal obligation, relevant information may be shared with government or regulatory bodies.
Beyond the limited circumstances described above, gb996 does not share any of your information with any third party.
5 Cookies & Tracking Technologies
The gb996 website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the functionality of the platform.
Essential Cookies
Indispensable for login sessions, security tokens, and core functionality. These cannot be disabled.
Analytics Cookies
Used to analyse usage patterns in order to improve service quality. Active when consent is given.
Preference Cookies
Help remember language, theme, and personalised settings. You can change these at any time.
Cookies can be controlled or deleted from your browser settings. Please note that disabling essential cookies may affect the functionality of the platform.
6 Data Security Measures
gb996 has implemented industry-standard security measures to protect your personal and financial information.
SSL Encryption
All data transmissions are protected by 256-bit SSL (Secure Socket Layer) encryption. You can confirm this by looking for the padlock icon in your browser's address bar.
Secure Servers
Your information is stored in secure data centres equipped with firewalls, anti-malware, and intrusion prevention systems.
Access Control
Only authorised gb996 staff can access the necessary information. All access is logged and reviewed regularly.
Regular Audits
Regular technical reviews and tests are conducted to identify security vulnerabilities.
Your Responsibility: Keep your account password confidential and do not share it with others. If you notice any suspicious activity, notify our support team immediately.
7 Data Retention Period
gb996 retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity information | 5 years after account closure | Legal obligation and dispute resolution |
| Financial transaction records | 7 years from the transaction date | Compliance with financial regulations |
| Gaming history | 3 years after account closure | Responsible gaming monitoring |
| KYC verification documents | 5 years after account closure | Regulatory compliance |
| Customer service communications | 2 years from the date of contact | Service quality review |
| Technical logs | 90 days | Security and troubleshooting |
After the above periods expire, your information will be securely deleted or anonymised.
8 Your Rights
As a user of gb996, you have important rights regarding your personal information. We are committed to respecting these rights.
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can ask us to correct any information that is inaccurate or incomplete.
Right to Erasure
You can request deletion of information that is not subject to legal obligations.
Right to Restriction of Processing
You can ask us to restrict the processing of your information in certain circumstances.
Right to Data Portability
You can request your information in a structured, easily readable format.
Right to Object
You can object at any time to your information being used for marketing purposes.
To exercise any of the above rights, email us at [email protected]. We will aim to respond within 30 business days.
9 Protection of Minors
gb996 provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.
An age verification process is completed at the time of account registration. If we become aware that a minor is using our platform, that account will be closed immediately and all associated information will be deleted.
If parents or guardians believe their child has used our platform, please contact us.
For ages 21+. gb996 believes in responsible gaming. Visit our Responsible Gaming page to learn more.
10 International Data Transfers
Where necessary to provide our services, your information may be processed on servers located outside Bangladesh — such as those of game software providers. All such transfers are always subject to the following safeguards:
Contractual Safeguards
Data Processing Agreements (DPAs) are signed with third parties.
Standards Compliance
All partners follow international data protection standards.
Encryption
All data is protected by SSL encryption during transfer.
11 Policy Changes and Updates
gb996 reserves the right to amend this privacy policy from time to time. The policy may be updated due to legal changes, technological developments, or changes in the scope of services.
For significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after changes have been made will be taken as your agreement to the revised policy.
We recommend visiting this page regularly to stay informed of any changes. The "Last Updated" date at the top of the page will always be kept current.
12 Contact and Complaints
For any questions, concerns, or complaints regarding this privacy policy, please contact our dedicated support team. gb996's support team is available seven days a week, 24 hours a day, in both Bengali and English.