Safe & Responsible Gaming

gb996's Responsible Gaming — your protection is our top priority

Gaming should be a source of entertainment, not stress. gb996 believes every player has the right to set their own limits — and we are here to support you along the way.

For ages 21+ only

What does Responsible Gaming mean?

There is a healthy way to enjoy online gaming — know yourself, respect your limits, and have fun.

Responsible gaming is a mindset and habit in which the player treats gaming purely as entertainment — not as a way to earn money or relieve stress. At gb996, we believe every player deserves a healthy and enjoyable experience.

When you come to play on our platform, we want you to stay fully in control — of your time, your money, and your decisions. If gaming ever begins to have a negative effect on your daily life, relationships, or financial plans, that is a cause for concern, and our support team is always ready to help you.

gb996 operates as a safe and reliable platform. Alongside SSL encryption and a fair play policy, we consider responsible gaming a core part of our principles. From age verification to self-exclusion — we ensure your gaming experience remains protected at all times.

Our Protective Tools

gb996 provides you with powerful tools to manage your own gaming limits.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and any increase takes effect after a 24-hour delay.

Time-Out

Want to take a break for a few days? Activate a temporary account pause from 24 hours up to 6 weeks. No betting or gaming will be possible during this period.

Self-Exclusion

If you need a long-term break, choose self-exclusion. You can close your account from 6 months up to permanently. Once activated, the account cannot be reopened without support.

Betting History Review

You can view your complete gaming history at any time. This will help you understand your own habits and make informed decisions.

Reality Check Reminder

A notification will appear at regular intervals to remind you how long you have been playing and how much you have spent so far.

24/7 Support

For any issue, contact us via live chat or email. Support is available in both Bengali and English — any time, day or night.

How to Recognise Problematic Gaming?

Gaming problems develop gradually. Be alert if you notice the following signs in yourself or someone you know.

Warning Signs

  • Returning to play repeatedly to try to recover money lost in gaming
  • Spending more than a set budget and feeling regret afterwards
  • Hiding gaming activity from family or friends
  • Feeling restless or irritated when unable to play
  • Repeatedly trying to stop gaming but failing
  • Skipping work, studies, or family responsibilities to play
  • Gaming by taking on debt or spending savings

If any of the above signs apply to you, it is not a sign of weakness — it is a signal for change. Our support team is always ready to help you without judgment.

Healthy Gaming Habits

Follow these simple principles to keep gaming enjoyable over the long term.

  • Set a budget before gaming and stay within that limit — do not increase your budget in the hope of winning.
  • Allocate a fixed amount of time for playing and stick to that limit.
  • Remember that gaming is for entertainment — do not treat it as a reliable source of income.
  • Do not play out of frustration or anger after a loss.
  • Avoid playing games while drinking or under mental stress.
  • Always prioritise spending time with family and friends over gaming.
  • Take regular breaks and stay engaged with other hobbies and activities.

Set Your Own Limits — Step by Step

You can easily set your gaming limits by logging into your gb996 account.

1

Log into Your Account

Go to the gb996 Login page and sign into your account. Make sure your internet connection is secure.

2

Open Account Settings

Click the profile icon in the top right corner and look for the "Responsible Gaming" option.

3

Choose Your Preferred Tool

Deposit limit, time-out, or self-exclusion — activate whichever tool suits your needs.

4

Confirm

Save your changes. Reducing a limit takes effect immediately. If you have any issues, let us know right away via live chat.

5

Get Support (If Needed)

If you have trouble setting it up yourself, contact our 24/7 live chat or email [email protected] — we will set it up for you.

Important Information

  • Minimum deposit amount: ৳300
  • Minimum withdrawal amount: ৳1,000
  • Reducing a deposit limit takes effect immediately
  • Increasing a deposit limit requires a 24-hour wait
  • Promotions or bonuses do not apply when self-exclusion is active
  • The support team's help is required to lift self-exclusion

All transactions on the gb996 platform are secured with SSL encryption.

21+ Age Limit & Minor Protection

gb996 strictly ensures that only adults (aged 21 or above) can hold an account.

To register at gb996, you must be at least 21 years old. This is not just a rule — keeping minors away from gaming is our ethical responsibility. During account verification, proof of age may be required through a national ID or other documents.

If children or teenagers are present in your household, please ensure they cannot access your gb996 account. Use a PIN or password on your device and never share your login details with anyone — not even people you know.

Password Protection

Use a strong password and log out after every session, especially on shared devices.

Content Filter

Using internet filtering software on family devices makes it easier to prevent minors from accessing gaming sites.

Need Help? Contact Us

You are not alone. gb996's support team and assistance services are here for you.

Live Chat Support

Connect with gb996's 24/7 live chat at any time. Our trained team will help in Bengali with any questions or concerns about responsible gaming.

Email Support

To send an urgent request regarding self-exclusion or your account, write to: [email protected] — we will respond promptly.

Privacy Commitment

All discussions related to responsible gaming are completely confidential. Keeping your personal information secure is our responsibility.

gb996's Commitment to Responsible Gaming

We do not just provide games — we also take responsibility for ensuring a safe and fair environment.

  • Age Verification: Every new account's age is verified and accounts for those under 21 are not approved.
  • Risk Monitoring: Our system detects unusual gaming patterns and contacts the player when necessary.
  • Voluntary Limit Respect: Once any limit or exclusion is set, we strictly honour it — we do not attempt to persuade you to change it.
  • Transparent Advertising: gb996's promotions are always clear and honest — we do not run ads that encourage risky behaviour.
  • Team Training: Our support team has received responsible gaming training and is ready to assist players who are struggling.
  • Data Protection: All your information is kept secure under SSL encryption and a fair play policy.

Responsible Gaming FAQ

Find answers to common questions.

After logging into your gb996 account, go to Profile Settings and find the "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. For any assistance, contact us via live chat or at [email protected].

Your account cannot be reactivated before the self-exclusion period ends. If you want to reopen your account after the period expires, you will need to send an email to [email protected]. For permanent self-exclusion, the account can never be reactivated.

Yes, with complete confidentiality. All conversations with gb996's support team regarding responsible gaming are kept private. Your identity and information are never shared with anyone.

No. gb996 is only for those aged 21 and above. Every account's age is verified, and no one under 21 is permitted to use an account.

A Time-Out is short-term — from 24 hours up to 6 weeks. Once it ends, your account resumes automatically. Self-exclusion is a long-term decision — 6 months or more — and once the period ends, the account cannot be reopened without the support team's help.

When you activate self-exclusion, you will be able to withdraw any balance remaining in your account. The minimum withdrawal amount is ৳1,000 and the process is usually completed within 5-30 minutes. Contact [email protected] for more details.

Enjoy Safely — with gb996

Join any game category with responsible gaming in place. If you have questions, check our FAQ.

Related Pages

Learn about other sections of gb996.