gb996 Terms & Conditions
Please read all of the following terms carefully before using this platform — your rights and responsibilities are clearly described here.
1. Introduction & Applicability
Important Notice: By registering an account or using any service on this platform, you are considered to have fully agreed to these terms and conditions. If you do not agree with any term, please do not use this platform.
gb996 is an online gaming platform that offers sports betting, live casino, and slot games for Bangladeshi users. This terms and conditions document forms the legal agreement between the user and the platform.
These terms apply to the gb996 website, mobile version, and all associated services. We reserve the right to modify these terms at any time, and a notice will be posted on the platform when changes are made.
This platform is for persons aged 21 and above only. No minor is permitted to use this platform.
2. Account Registration & Eligibility
2.1 — Registration Eligibility
- Minimum age of 21 is required
- Registration must be completed with accurate and truthful information
- One person may operate only one account
- Online gaming must be lawful in your area
2.2 — Account Security
- It is your responsibility to keep your login credentials confidential
- Accounts may not be shared with anyone else
- Any unauthorized access must be reported to us immediately
- Your information will be protected through SSL encryption
2.3 — Identity Verification (KYC)
gb996 reserves the right to verify a user's identity when required. A national ID card, passport, or other government-issued document may be requested for verification. The platform reserves the right to hold withdrawals until verification is complete. Providing false information may result in account termination and forfeiture of deposited funds.
3. Financial Transactions & Payment Policy
Payment Methods: Currently accepted payment methods on gb996 — bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank).
3.1 — Deposit Terms
- Minimum deposit amount is ৳300 (all methods)
- Deposits must be made only from an account registered in your own name
- Deposits from third-party accounts are not accepted
- Deposit amounts are generally credited to the account instantly
3.2 — Withdrawal Terms
- Minimum withdrawal amount is ৳1,000
- Processing is generally completed within 5–30 minutes
- Withdrawals can only be made to an account in your own name
- KYC verification must be completed
3.3 — Fraud & Suspicious Activity
gb996 monitors financial activity at all times. If suspicious transactions, operation of multiple accounts, bonus abuse, or signs of money laundering are found on any account, the account may be suspended or closed and the associated funds may be forfeited. Users always warrant that they are using their own legitimate funds.
4. Bonus & Promotion Terms
4.1 — Welcome Bonus
gb996 offers a 150% bonus on the first deposit up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, for a total balance of ৳2,500; or depositing ৳8,000 gives a maximum bonus of ৳5,000, for a total balance of ৳13,000.
To receive the bonus, the bonus offer must be activated before the first deposit. The bonus applies only to the first deposit, and each account is eligible for this bonus only once.
4.2 — Wagering Requirements
A 20x wagering requirement must be met before the bonus can be withdrawn.
Wagering is calculated on the bonus amount only. Example: ৳1,500 bonus × 20 = a total of ৳30,000 must be wagered before bonus winnings can be withdrawn.
4.3 — General Bonus Rules
- Bonuses cannot be converted to cash and may only be used for gaming
- Bonus offer terms may change at any time
- Bonuses may be cancelled if signs of promotion abuse are found
- Claiming the same bonus from multiple accounts is prohibited
- Separate terms may apply to VIP bonuses and special offers
5. Gaming Rules & Fair Play Policy
5.1 — Sports Betting
Read the offered odds and rules carefully before placing any bet. In the event of a technical issue during a match, bets on incomplete events may be cancelled or reconsidered in accordance with the rules.
5.2 — Live Casino & Slots
All casino games and slots are operated according to the rules of the respective game provider. Results are determined through random number generator (RNG) technology and fair play is ensured.
5.3 — Technical Errors
If a game result is affected by a software error or disconnection, gb996 reserves the right to cancel that specific round and refund the bet amount. Incorrect odds or payouts displayed due to an obvious programming error will not be honoured.
5.4 — Prohibited Activities
- Placing bets using bots or automated software is strictly prohibited
- Any attempt to manipulate game results is prohibited
- Strategic collusion with other players is prohibited
- Exploiting technical vulnerabilities of the platform is prohibited
6. VIP Program & Cashback Terms
gb996's VIP program has four tiers. Members can advance to higher tiers based on regular gaming activity.
Bronze
Weekly cashback up to 0.4%. Entry level for new members.
Silver
Weekly cashback up to 0.8%. For regularly active members.
Gold
Weekly cashback up to 1.1%. For high-activity members.
Platinum
Weekly cashback up to 1.5%. For members at the highest tier.
6.1 — VIP Benefit Terms
- Cashback is calculated weekly and automatically credited to the account
- VIP benefits and terms may change at any time
- VIP status may be revoked for rule violations
- Cashback is directly withdrawable with no wagering requirement
7. Responsible Gaming & Self-Regulation
Remember: Gaming is for entertainment. If you notice signs of financial hardship or addiction, please contact us. gb996 believes in responsible gaming.
7.1 — Self-Regulation Tools
- Option to set deposit limits
- Option to request a temporary break or account suspension
- Option to permanently close your account
- Option to speak directly with the support team
7.2 — Minor Protection
Use of this platform by anyone under the age of 21 is strictly prohibited. Parents are advised to use parental control software and keep their login credentials out of reach of minors.
8. Privacy & Data Protection
8.1 — Data Collection & Use
Information collected by gb996 from users includes personal details provided at registration, transaction information, and platform usage patterns. This information is used to improve service quality, verify identity, and comply with applicable law.
We never sell or transfer your personal information to unauthorized third parties. Read our Privacy Policy for more details.
8.2 — Cookies & Technology
- Cookies necessary for website functionality are used
- Analytical cookies are used to improve the user experience
- All data transfers are secured through SSL encryption
- Cookies can be managed in your browser settings
9. Limitation of Liability & Disclaimers
9.1 — Service Availability
gb996 strives to provide uninterrupted service as much as possible, but service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. Liability for direct financial loss in such situations is limited.
9.2 — Third-Party Software
The performance of software provided by game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi) is the responsibility of the respective provider. gb996's liability for errors in such software is limited.
9.3 — Internet Connection
gb996 is not responsible for losses in games or bets caused by issues with the user's own internet connection. Ensuring a stable connection is the user's own responsibility.
10. Account Suspension & Closure Policy
10.1 — Closure at User Request
Any user may request closure of their account at any time. If there are no pending transactions at the time of the request, the available balance may be withdrawn. Contact live chat or [email protected] for assistance.
10.2 — Closure at Platform Initiative
gb996 may suspend or close an account for the following reasons: breach of terms, provision of false information, signs of fraud, legal directives, or suspicious financial activity. In such cases, the balance may be held until verification is complete.
11. Dispute Resolution & Complaints Process
11.1 — How to Submit a Complaint
If you have a dispute or complaint, please contact our customer service team first. gb996 support is available 24/7 via live chat and by email at [email protected] in both Bengali and English. Most disputes are resolved through direct discussion.
When contacting live chat, providing your account ID, the date and amount of the relevant transaction, and a detailed description of the issue will allow for faster resolution.
11.2 — Resolution Timeframes
- General complaints are responded to as quickly as possible
- Complex matters may take more time to investigate
- Relevant funds may be held while an investigation is ongoing
- The final decision will be communicated to the user in writing
12. Terms Amendments & Legal Matters
12.1 — Notice of Changes to Terms
gb996 may modify these terms and conditions at any time as needed. A notice will be posted on the platform for significant changes. Continuing to use the platform after a change is made will be considered acceptance of the new terms.
We therefore recommend reviewing this page regularly. The date of the last update is noted at the top of the page.
12.2 — Entire Agreement
These terms and conditions, Privacy Policy and Responsible Gaming Policy together form the complete agreement between the user and gb996. Any prior oral or written understanding is replaced by this document.
12.3 — Severability Clause
If any part of these terms is found invalid or unenforceable by a court or authority, the remaining terms will remain fully in effect. The invalidity of any one part will not affect the agreement as a whole.
Important Information Regarding Online Gaming: Online gaming may be subject to restrictions in your area. It is your own responsibility to ensure compliance with your local laws and regulations before using this platform. gb996 operates as a safe and reliable platform and follows fair play principles.